ROSARIO RULL
Chief Deputy Probation Administrator
Administrative Support Services

RON MILLER
Chief Deputy Probation Officer
Institutions

ANDREA GREER
Chief Deputy Probation Officer
Field Services - West

BRYCE HULSTROM
Chief Deputy Probation Officer
Field Services - East

Administrative and Business Services

The Probation Department Administrative and Business Services Division is located in the Probation Department Administrative Office in downtown Riverside. The Administrative and Business Services staff provide a full array of support services and programs to potential and existing employees including Information Technology Management, Quality Assurance, Staff Development, Personnel Services, Fiscal/Procurement Services, and Contracts Administration.

Information Technology Management (ITM) staff provide number of valuable services ranging from computer hardware “user technician” staff support services to the creation and maintenance of unique client and employee management software programs. The Juvenile Adult Management System (JAMS), is a database which streamlines pertinent information, documents, and images related to juvenile and adult clients. The Management and Team Training System (MATTS) is a customized database which documents employee involvement in continued education, training, and work related experiences. ITM staff work closely with Quality Assurance (QA) staff to create, update, and adapt these employee and client database programs to meet the constantly changing needs and demands of the department. QA staff are responsible for ensuring the quality, accuracy, and validity of data contained within the system. In addition, QA staff regularly extract statistical information from JAMS, which is used to evaluate the effectiveness of programs as well as obtain and justify the need for new funding and continued funding of programs important to successful client outcomes.

Personnel Services comprises several units, which include payroll, human resources, professional standards, and backgrounds. These staff offer support services to existing and potential staff and interface with County Human Resources systems to recruit staff, coordinate the interview process, complete background interviews, manage professional standards, internal affairs and disciplinary processes, oversee labor relations, provide educational enhancement administration, safety and risk management services, and oversight. Staff Development employees develop and implement Standards and Training for Corrections (STC) program courses for sworn peace officers, which include required annual training as well as specialized training such as Deputy Probation Officer Core, Probation Corrections Officer Core, Armed Officer Academy, Field Mentoring Program, Supervisor Leadership Academy, and Manager’s Conference. Training courses and work related experiences for all sworn and non sworn staff are documented through the MATTS database.

The Fiscal Services Division is comprised of the Fiscal, Procurement Services, Contracts Administration and Grants units who are responsible for budget and financial reporting; accounts payable/receivable and procurement; audit compliance; facilities management and capital improvement; contract and grant management. The Division is responsible for adherence to accounting principles and the establishment of policy and procedures for administering the Department’s annual operating plan.

Institutions

The Probation Department operates three juvenile halls (Riverside, Southwest, and Indio) and two residential treatment centers (Youthful Offender Program (YOP) and Twin Pines Ranch). The detention facilities house juveniles pending court hearings or placement. The residential centers provide programs of treatment and supervision for minors ordered placed out of their home by the court. YOP Aftercare Deputy Probation Officers are also assigned to the institutions and help the juveniles transition from residential treatment back to the community and supervise them once released.

Daily Juvenile Institution Programs and Activities include:

• Education (eligible minors can prepare for and take the G.E.D. or graduate with a diploma)
• Practice with social skills, independent living skills, and self discipline
• Recreational and exercise programs
• Religious counseling and services
• Medical attention and mental health counseling as needed
• Programs with a specific focus (substance abuse, anger management, gang awareness, vocational training, parenting)

Field Services

The courts, offenders, victims, families of offenders, and the community all benefit from Field Services. State mandated services are provided to the courts and to probationers in the form of regular supervision contact, referrals to and oversight of participation in counseling and treatment, and court reports containing dispositional recommendations with regard to juvenile and adult matters. Court officers appear in adult and juvenile courts on a daily basis. Juvenile intake officers process referrals from law enforcement and, depending on certain criteria, route them to a diversion program or to the Office of the District Attorney for consideration of filing. Diversion programs include counseling, juvenile hall tours, a Graffiti Offender Program, a Gang Awareness Program, and a Drug Awareness Program. Intake officers also prepare timely court reports recommending whether juveniles remain detained or be released on home supervision following law violations and arrest. Victim services include notification of court hearings, advisement of the process of seeking restitution, determination of restitution, collecting victim impact statements, and providing referrals to services. Supervision is provided to adult and juvenile offenders placed on probation as well as to juveniles who participate in diversion programs. The level of supervision depends on several factors including the seriousness and type of offense, assessment results, probation recommendation, and court orders. Supervision services include utilization of evidence based practices, oversight of compliance with probation, referrals to treatment and counseling, case management, drug testing, and foster home or group home care for juvenile offenders whose needs rise to that level of intervention. Field services also works in collaboration with other law enforcement agencies and many community based agencies in pre-delinquency programs, to assist probationers in successfully completing their terms of probation, remain law abiding, and achieve rehabilitation. In addition, Field Services is involved in multi-agency task forces which protect the community including a gang task force, a narcotics task force, and a sex offender task force.

Special Projects staff are responsible for the oversight and implementation of grant funded programs including Evidence Based Practices as provided by Senate Bill 678 (SB678) and the Criminal Justice Realignment as provided by Assembly Bill 109 (AB109). The purpose of Evidence Based Practices is to utilize and deliver methods of intervention that are demonstrated by scientific research to reduce recidivism among individuals under probation supervision. This is accomplished by employing offender risk and needs assessment tools to drive the provision of appropriate and effective services. The Criminal Justice Realignment shifts the responsibility of supervision of parolees from the state to local probation departments. AB109 staff are responsible for providing Post Release Community Supervision to convicted adult offenders who have completed a prison sentence. Special Projects staff provide training to employees as well as develop, maintain, and collect data on the progress of these grant funded programs.

Pretrial Services staff work alongside the Sheriff’s Department inside the county jails by interviewing defendants after being booked into the county jail. The purpose of this interview is to gather and verify information regarding the defendant and analyze whether the individual would be appropriate for release on their own recognizance. Information taken into consideration includes an offender’s potential threat to community and victim safety, assessment tool results, and analysis of a defendant’s criminal and court history. The courts will be encouraged to detain offenders who present serious safety risks to the community. For offenders who are released on their own recognizance, Pretrial Services will monitor their compliance with court ordered conditions of release and quickly provide information to the court regarding any violations. Additionally, Pretrial Services provides needed referrals for medical, mental health, substance abuse, employment, housing, or other necessities either before or after release from custody.